A couple months ago I had the pleasure of hosting an event with keynote speaker Jeffrey Gitomer. Below you will find a video with a couple nuggets from that event we found interesting.

If you haven’t read any of Jeffrey’s books, you are missing out. His books are fun, simple to read and always helpful. Some of my favorite quotes from Jeffrey are:

“People don’t like to be sold, but they love to buy!”

“There is no one key to leadership. You need a fat set of keys that includes BOTH authority and influence. And anyone who tells you differently is trying to exert their influence, without an ounce of authority.”

“If leaders are to be followed, it starts with clarity of message.”

“All great leaders have encountered, withstood, endured, and recovered from defeat – much wiser, and much more steadfast of purpose.”

“Persuasion occurs when trust and confidence meet belief, risk tolerance, and safety.”

“Identify your NOW feeling and state of mind. What’s up? Happy? Sad? Afraid? Mad? It’s important that your mind at least be in “neutral” before you start the thinking process, and the more the needle leans toward happy and positive, the more productive and rewarding the thinking time will be.”

“After you listen to a strategy or sales technique, try to use it within the hour. Listening followed by doing leads to mastery.”